Return Policy

Apex Feline Vision – Return Policy

Last updated: May 2026

At Apex Feline Vision, we aim to provide quality products and professional customer service.

Returns & Refunds

Due to the nature of pet consumable products, we do not accept returns for:

Opened cat food
Opened flea or parasite treatments
Used or damaged products caused after delivery
Change of mind purchases

Damaged or Defective Products

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

Your order number
Photos of the product and packaging
A brief description of the issue

If approved, we may offer:

A replacement product
Store credit
A refund where appropriate

Delivery Issues

Please ensure your delivery address is entered correctly at checkout. Apex Feline Vision is not responsible for delays caused by incorrect shipping details provided by the customer.

Contact

For support regarding an order, please contact:

support@apexfelinevision.com

apexfelinevision@gmail.com